Refund policy

RETURNS

We offer a 30-day money-back guarantee on your first purchase of any of our products. Customer is responsible for return shipping and handling. We do not accept product returns sold by third-party sellers such as Amazon, however, we would be happy to help you if you purchased from the Quantm Life Official Store on those platforms.All returns require you to contact us through our contact form to get a return authorization and return address. Any products that are refused or returned to sender will be subject to a 25% shipping and processing charge.

INCORRECT OR DAMAGED ITEM

If you received the wrong item in your order or if your order was damaged during shipment, please contact us immediately atinfo@quantm.lifeso that we can direct you on how to return any items to us and we can ship the proper items to you. Please include your name, order number, description of the issue, and any photos you can provide of the incorrect and/or damaged items.

REFUNDS

Once we receive the returned product, we will refund the purchase price less original shipping and handling fees (if any). We will notify you once your return has been received and we have issued your refund. In all cases, refunds will be given in the same form of payment as the original method of payment. Please allow 7-10 days after we have processed the refund for your bank to credit your account.